Frequently Asked Questions

What is an eBook?

eBook is short for electronic book. eBooks are books in digital format that can be read on your desktop computers, laptops, tablets  smartphones, and other devices. They come in many formats including PDF and ePub formats.

Do I need any special software to read an Ebook?

For Ebooks in PDF format, you will need Acrobat Reader which can be obtained free from www.adobe.com.

A file with the .pdf file extension is a Portable Document Format (PDF) file.

You can download a version suitable for your computer system, free of charge, from Adobe.

A device that is designed specifically for reading e-books is called an "e-reader," "ebook device," or "eReader."

Will I get an instant download of my purchase?

Yes. After you have made your payment, you are then redirected to a page where you can download your purchase straight away.

Which methods of payment do you accept?

We accept payments through PayPal, but you do not need to have a PayPal account to pay with your Visa, Mastercard, Discover, or American Express. When you Check out, click Proceed to Paypal button. On the Pay with PayPal screen, you can either click Log In if you already have a PayPal account or click Pay with Debit or Credit Card if you do not have a PayPal account. PayPal DOES NOT REQUIRE creating or having a PayPal account. For more information or to sign up for a FREE PayPal account, visit paypal.com.

Do you charge taxes?

We do not charge taxes on any product.

What is your return policy?

We do not offer refunds, nor do we accept returns.

I cannot download my purchase! Who should I contact?

Simply contact us and we will help you.

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